update error

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Category:

openElement

Forum Name: Error Reports
Forum Description: Submit an error report for our technical support.
URL: https://forums.openelement.uk/en/forum_posts.asp?TID=486
Printed Date: Apr 19 2024 at 11:03am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: update error

Posted By: D.R Pistoh
Subject: update error
Date Posted: Oct 01 2015 at 7:41am

This morningI tried to update to the latest version 1.50R3,i got this report
T "An error occurred while applying security settings. Administrateurs is not a valid user or group....".Sadly the update process had already removed all oe files now I have oe software which has no files (empty).

I am not a master in these things do I need to restore my computer then try the update again or install the software again?

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Dr Pistoh

Replies:

Posted By: Dmit OE
Date Posted: Oct 01 2015 at 8:48am

Hi,

Please try to install OE to another folder (add "x" at the end of the installation path, for example) and tell us whether or not it helps..

Posted By: Dmit OE
Date Posted: Oct 01 2015 at 9:12am

Please follow this subject (it is the same problem):

http://forum.openelement.com/en/forum_posts.asp?TID=386&PID=2082&title=latest-official-version-149r6#2082" rel="nofollow - http://forum.openelement.com/en/forum_posts.asp?TID=386&PID=2082&title=latest-official-version-149r6#2082

We are working on fixing it ASAP