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Email element error but I still receive the email

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Forum Name: Error Reports
Forum Description: Submit an error report for our technical support.
URL: https://forums.openelement.uk/en/forum_posts.asp?TID=1674
Printed Date: Mar 28 2024 at 10:42pm
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Topic: Email element error but I still receive the email
Posted By: raymeymcray
Subject: Email element error but I still receive the email
Date Posted: Jun 03 2020 at 5:48am
Okay so I keep getting this error on the contact us email form

But i still get the emails

What's going on? :(



Replies:
Posted By: Hobby001
Date Posted: Jun 03 2020 at 10:17pm
Sorry but I can't read the error message

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Posted By: digizar
Date Posted: Jun 03 2020 at 11:53pm
I think, it is simply spam.

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Posted By: Hobby001
Date Posted: Jun 04 2020 at 3:36am
I give him until tomorrow 06:00 to justify, after that I will take good care of it.

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Posted By: raymeymcray
Date Posted: Jun 04 2020 at 6:18pm
Hi sorry for the late reply, No it's not spam it's error : undefined. It was working previously but after migrating hosting service it stopped working, But i am still receiving the emails despite the error. It would still be bad consumer side as they think that the emails are not sending


Posted By: raymeymcray
Date Posted: Jun 04 2020 at 6:19pm
Originally posted by Hobby001 Hobby001 wrote:

I give him until tomorrow 06:00 to justify, after that I will take good care of it.
Also you can just right click open image in new tab to see the error clearly


Posted By: raymeymcray
Date Posted: Jun 04 2020 at 6:22pm
Originally posted by raymeymcray raymeymcray wrote:

Okay so I keep getting this error on the contact us email form

But i still get the emails

What's going on? :(

Actually i just managed to fix the error, turns out my previous hosting was running on php 5.6, so I can safely say the email forms do not work on php 7.2


Posted By: Hobby001
Date Posted: Jun 04 2020 at 6:45pm
Do you have SSL on this site?

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https://denislafrance.net/index.en.php" rel="nofollow - https://denislafrance.net https://www.youtube.com/playlist?list=PLWg7A6YtIr7WE2oJe9pX8_3u0FerqJwjo" rel="nofollow - , OE training video


Posted By: raymeymcray
Date Posted: Jun 09 2020 at 9:01am
Originally posted by Hobby001 Hobby001 wrote:

Do you have SSL on this site?

I do have SSL enabled why do you ask? And sorry for the late reply


Posted By: Hobby001
Date Posted: Jun 09 2020 at 10:10am
The ssl issue resolved by itself all around the world without any known reason.

Do you have mail service on your host?


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Posted By: Hobby001
Date Posted: Jun 09 2020 at 10:22am
Originally posted by Hobby001 Hobby001 wrote:

The ssl issue resolved by itself all around the world without any known reason.

Do you have mail service on your host?

An issue occured on multiple sites with ssl hosted on many hosting services all around the world.

While we where still investigating, the issue resolved by itself.  Nobody could find the reason.  And, of course, the hosts support never did anything.




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Posted By: raymeymcray
Date Posted: Jun 10 2020 at 4:02am
Yes I do have mail host


Posted By: Hobby001
Date Posted: Jun 10 2020 at 5:42pm
Give us a link to your form so we can check what's happening.

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