Another Mail Problem. |
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Aria
Groupie Joined: Jun 20 2016 Location: Indonesia Status: Offline Points: 64 |
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Posted: Jan 30 2017 at 9:01am |
Sorry for another trouble.
My question is a little weird, but hope you can help me. I'm using the new template sens black without download it from link you shared. When I publish it in subdomain in my hosting, the mail sending is worked. But when I use older OE version where my real website created, The mail sending didn't working at all. My question is why template sens black mail can working in my subdomain, but my real website can't? Even though the configuration in mail setting is same. Thank You!!!
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Dmit OE
Admin Group Joined: May 31 2012 Status: Offline Points: 5283 |
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Hi,
There's a list of possible reasons, some of them have nothing to do with OE. First of all, do you have any error message, and which one exactly? |
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Aria
Groupie Joined: Jun 20 2016 Location: Indonesia Status: Offline Points: 64 |
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In OE ver 1.53 where my website created. If I choose mail the following error I get is could not instantiate mail if using sendmail what I got is Could not execute: /usr/sbin/sendmail, qmail : could not execute: /var/qmail/bin/
And last with SMTP (Still have problem with my hosting) could not connect to SMTP... Something like that... But in sensblack template using OE ver 1.56 I choose Mail with same configuration like my real website created. It say message has successfully sent and I got email in my webmail account. Thank You.. And sorry for my bad english.
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Dmit OE
Admin Group Joined: May 31 2012 Status: Offline Points: 5283 |
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Please give me the link to your old site (via a private message if you prefer)
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Aria
Groupie Joined: Jun 20 2016 Location: Indonesia Status: Offline Points: 64 |
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I already send the old one and the one that worked.
Thank You...
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Aria
Groupie Joined: Jun 20 2016 Location: Indonesia Status: Offline Points: 64 |
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Continuation :
Did the latest version of OE is 1.56 r4? So what I need to do is upgrading my old site and then export it to subfolder in the subdomain site and my old website right?
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Dmit OE
Admin Group Joined: May 31 2012 Status: Offline Points: 5283 |
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Yes
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Aria
Groupie Joined: Jun 20 2016 Location: Indonesia Status: Offline Points: 64 |
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The error still persist. http://goodsmile.geislercompany.ga/test
http://geislercompany.ga/test/ http://geislercompany.ga/test2/ Maybe I should create a new one? Or is it a problem related to something more complicated? Since subdomain website for sample can work well and the real one not... Thank You..
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Dmit OE
Admin Group Joined: May 31 2012 Status: Offline Points: 5283 |
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If the "old" upgraded website does not work in subdomain, it means it may come from the configuration, notably Sender and Recipient email addresses. Try to make them exactly as in the subdomain website, and try again.
If nothing works, I will need FTP access to your website (at least the test subfolder - you can create an FTP user with access rights for this folder only). |
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Aria
Groupie Joined: Jun 20 2016 Location: Indonesia Status: Offline Points: 64 |
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Already change it same as the subdomain setting and changed it back...
But the result is nothing.. Should I send my server, username, port in FTP id to you? (Via Private MSG)
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