error message after submitting |
Post Reply |
Author | |
giovannih1313
Newbie Joined: Jan 18 2016 Location: canada Status: Offline Points: 6 |
Post Options
Thanks(0)
Posted: Jan 18 2016 at 3:46pm |
There is an error message when submitting an e-mail form it says "An error was encountered while sending email! Please try again later or contact the server administrator. {"State":"success","
Despite the error message the form is sent. any idea why the error message?
|
|
Dmit OE
Admin Group Joined: May 31 2012 Status: Offline Points: 5283 |
Post Options
Thanks(0)
|
Hi,
Try to republish your site in the Complete mode. If it does not help, could you please give the link to your online page? |
|
giovannih1313
Newbie Joined: Jan 18 2016 Location: canada Status: Offline Points: 6 |
Post Options
Thanks(0)
|
Hi I Published the complete mode web page using filezilla.The only files that failed to upload were the .htaccess files.
Now the error message changed and shows the following "An error was encountered while sending email! Please try again later or contact the server administrator.> Error :undefined 500 - Internal Server Error"the web pages with the error are http://www.hrssci.com/Pricequote.html and http://www.hrssci.com/Pricequote.htmlthanks |
|
Dmit OE
Admin Group Joined: May 31 2012 Status: Offline Points: 5283 |
Post Options
Thanks(0)
|
Please make sure .htaccess files are published. I suggest you use Project->Export to Folder, then upload ALL resulting files and folders with FileZilla (and check the error log at the top of FileZilla to see what's wrong, maybe you don't have enough disk space for example).
|
|
giovannih1313
Newbie Joined: Jan 18 2016 Location: canada Status: Offline Points: 6 |
Post Options
Thanks(0)
|
The issue is the " . "In front of the file name.
|
|
Dmit OE
Admin Group Joined: May 31 2012 Status: Offline Points: 5283 |
Post Options
Thanks(0)
|
This should not be the issue, unless your server is weird or maybe Windows without .htaccess support.. On what stage you have the problem?
|
|
giovannih1313
Newbie Joined: Jan 18 2016 Location: canada Status: Offline Points: 6 |
Post Options
Thanks(0)
|
when transferin. I tried a manual upload and the server response was that it was an invalid file name
|
|
Dmit OE
Admin Group Joined: May 31 2012 Status: Offline Points: 5283 |
Post Options
Thanks(0)
|
Could you please find out details about the server - operating system, whether PHP and .htaccess are enabled, etc.
If it's a free hosting, I don't recomend to even try - you may eventually manage to make sending mail work (which is not sure) just to discover in several days that it is no longer working. |
|
giovannih1313
Newbie Joined: Jan 18 2016 Location: canada Status: Offline Points: 6 |
Post Options
Thanks(0)
|
The service provider is Aabaco Small Business previously known as Yahoo it uses Apache Traffic Server 5.0.1 .
PHP version 5.3.6 |
|
Dmit OE
Admin Group Joined: May 31 2012 Status: Offline Points: 5283 |
Post Options
Thanks(0)
|
Can you try to use FileZilla to connect to your server and create .htaccess file (to create a file right-clickthe right half where the online content is). Or copy an .htaccess file with FileZilla. Is there the same error message?
|
|
Post Reply | |
Tweet
|
Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |