"Contact Us" page not instructing user |
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Hjiorst
Groupie Joined: Jul 22 2019 Location: California Status: Offline Points: 59 |
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Posted: Sep 26 2019 at 7:00pm |
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(The full headline should be, ""Contact Us" page not instructing user to fill in required fields". But for some reason this form has a very short headline limit.) I have been working with templates and have completed major work on my site and am now tackling the "Contact Us" page. This page is vital to my business. The template I chose to work with ("Essential") did not have the type of page I wanted, so I copied parts from another. I am not an expert in web design so I have no idea if I included everything that should be there. But it is mostly working. Here is a link to that page (at a temporary site): My first problem is that I cannot get the page to display a warning when one of the required fields is left blank or, in the case of the email field, not properly filled out. I have tried fiddling with the various parts of the properties, style section and the form submission tool, but I cannot get any further. Can someone tell me how to display these warnings when necessary? Thanks, -Hjiorst
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-Hjiorst
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Hobby001
Admin Group Joined: Jun 05 2018 Location: Canada, Québec Status: Offline Points: 6209 |
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Hjiorst
Groupie Joined: Jul 22 2019 Location: California Status: Offline Points: 59 |
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Thank you for your help! I had done that already. It does have the effect of not allowing the message to be sent. It also moves the cursor to the topmost empty required field. But it does not put a message on the screen telling the user why their message isn't sending. By the way - and I don't know if this is important - but clicking on the field offers five options, not just two. One of which is "Seelect validation rules." |
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-Hjiorst
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Hobby001
Admin Group Joined: Jun 05 2018 Location: Canada, Québec Status: Offline Points: 6209 |
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The Error message on the validation rules pannel has to be filled with your preferred error message
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Hjiorst
Groupie Joined: Jul 22 2019 Location: California Status: Offline Points: 59 |
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Yep. Did that. Still no error message.
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-Hjiorst
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Hobby001
Admin Group Joined: Jun 05 2018 Location: Canada, Québec Status: Offline Points: 6209 |
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I don't know how you did that but the error message appears into css classes
There is also a display none in this code that may affect it.
A simple input text field with error text should look like the following
Try to add a new input field, add a validation rule then add it to your email form configuration. Don't do anything special put it raw. We will see if it work
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Hjiorst
Groupie Joined: Jul 22 2019 Location: California Status: Offline Points: 59 |
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I followed your suggestion and it did give me a very different result. I uploaded the new page and you can see for yourself. I don't particularly like the way the warning message looks, but I'll deal with that later. Some observations: As I mentioned, I copied this page from another template because my template didn't have a contact form. The text input fields from the template I copied are not the same as the ones I added to the page. They have a different name and more parts within them, such as a place to label the field, a warning image, etc. The most important difference is the old ones don't work. Am I correct in assuming that they are an old version that is perhaps not supported anymore? I was getting ready to re-build my contact page but I accidentally deleted it when I thought I was just deleting one element. Could not undelete it, either. I'd say that's a bad design, but in another thread. Does anyone know if I can re-import the page from the version I exported for upload? If not I'll be re-building from scratch. Thanks, |
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-Hjiorst
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Hobby001
Admin Group Joined: Jun 05 2018 Location: Canada, Québec Status: Offline Points: 6209 |
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You can personnalize it by selecting it first
I have no idea, what is the template's name?
Have you looked into the project recycle bin?
If you used OE's export to folder utility, you can try OE's Import utility to recover it. Take care of creating backups every time you perform these tasks |
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Hjiorst
Groupie Joined: Jul 22 2019 Location: California Status: Offline Points: 59 |
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Cool! I did not know either of those features existed. They will come in handy. I rebuilt my "contact me" page from scratch, which I've decided was a good idea anyway. I used only elements from the panel. I could not get it to work at all the first time I tried it, but I must have learned something though all of this. I do not remember which template I borrowed from. I borrowed and deleted it when I was done. I seem to have a functioning "Contact Us" page now! Thanks for your help, Hobby!
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-Hjiorst
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Hobby001
Admin Group Joined: Jun 05 2018 Location: Canada, Québec Status: Offline Points: 6209 |
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It is allways a pleasure to help someone who is deploying such an effort. |
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