Scroll bar lost after MailChimp form |
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WattJet
Senior Member Joined: Jan 04 2016 Status: Offline Points: 256 |
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Posted: Oct 16 2021 at 6:06pm |
Thanks for the clarification and for all your help.
I'll give it a go and see what happens Edited by WattJet - Oct 16 2021 at 6:07pm |
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Hobby001
Admin Group Joined: Jun 05 2018 Location: Canada, Québec Status: Offline Points: 6209 |
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Sorry but I don't have time to test the solution it may takes hours
Once you publish the site, the layer becomes part of the page. The difference is that all pages that have the layer attached will receive the code. Edited by Hobby001 - Oct 16 2021 at 4:31pm |
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WattJet
Senior Member Joined: Jan 04 2016 Status: Offline Points: 256 |
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Wow!
Thanks so much Hobby001 So.... should I add te code of the issue 118 at the end of the tarteaucitron code? I basically don't know how to do it... as "holze" says in the Github comments, " it would be cool to have it added to the services" Anothe additional point, I installed the tarteaucitron in the Base Layer, and the MailChimp in the Homepage.
Should this be installed in the same layer? Edited by WattJet - Oct 16 2021 at 2:12pm |
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Hobby001
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Hobby001
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Maybe starting mailchimp in the use strict
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Hobby001
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Tarteaucitron needs to end before mailchimp starts, you will neet to delay mailchimp untill Tarteaucitron ends.
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WattJet
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In the code section, Tarteaucitron is already before Mailchimp: The order is - Base >CSS - Base > CSS-BT-TOP - preloader > CSS - Base > Meta mobile - Base > tarteaucitron - Maillist-Chimpmail - Base > JS-BT-TOP Edited by WattJet - Oct 16 2021 at 11:28am |
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Hobby001
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Try to moving Tarteaucitron before Mailchimp
Edited by Hobby001 - Oct 16 2021 at 10:46am |
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WattJet
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I was thinking that perhaps the issue is due to the location where I placed the script. I have two external scripts in the site. - Tarteaucitron: for the cookie consent manager - Mailchimp: for the form The tarteucitron appears as a folder in the same "rank" as the Homepage The Mailchimp was placed as a script in the head section of the Homepage Can the issue be that I misplaced the Mailchimp script and that is why it interrumps the scroll? Any guidance will be very welcome |
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WattJet
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Hi again,
I found a way to reproduce the error. It definitively ocurrs when one closes the mailchimp suscribe window (regardless of having suscribed or not), regardless of filling in the Cookie notice or not The problem to reproduce the error is that you only get once the mailchimp form. Whether mailchimp achieves this with a tracking pixel or any other mean, the problem is that once you do it once, you need to clear all browsing data to have it appear again (cleaning session or cookies does not seem to be enough) I have tried with Chrome, Edge, Firefox and the moment the MailChimp form is closed, the web loses the scroll bar and the ability to scroll down (even with mouse or keyboard). The only way is reloading again the site (and of course this second time there is no form, so no problem) |
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